1. Introduction
Welcome to Social Climate (“we,” “us,” “our,” or “Agency”), accessible at https://socialclimate.in. These Terms & Conditions (“Terms”) govern your use of our website and the digital marketing services we provide. By accessing our website or engaging our services, you (“Client,” “User,” or “you”) agree to comply with and be bound by these Terms. If you disagree with any part, please refrain from using our website or services.

2. Services
We offer digital marketing services, including but not limited to:

• Social Media Marketing & Management

• Search Engine Optimization (SEO)

• Content Creation & Marketing

• Pay-Per-Click (PPC) Advertising

• Email Marketing

• Analytics & Reporting

• Website Design & Development (if applicable)
  Specific services, deliverables, timelines, and fees will be detailed in a separate, mutually agreed-upon Statement of Work (SOW) or Service Agreement, which forms part of these Terms.

3. Client Responsibilities
3.1. You agree to:
* Provide accurate, complete, and timely information necessary for service delivery.
* Grant necessary access to platforms (e.g., social media accounts, Google Analytics) securely.
* Review deliverables promptly and provide clear feedback/approvals.
* Secure all necessary rights/licenses for any materials (logos, images, content) you provide.
* Comply with all applicable laws and platform policies.
3.2. Delays caused by your failure to meet these responsibilities may impact timelines and results.

4. Fees & Payment
4.1. Fees for services are outlined in the SOW/Agreement. Quotes are valid for 30 days.
4.2. Payment terms (e.g., upfront deposit, milestones, net 15/30 days) will be specified in the SOW/Agreement.
4.3. Late payments may incur interest charges (1.5% per month) or suspension of services. You are responsible for any bank/transaction fees.

5. Intellectual Property (IP)
5.1. Pre-Existing IP: Each party retains ownership of their pre-existing IP.
5.2. Deliverables: Upon full payment, we grant you a non-exclusive, worldwide license to use the final deliverables created specifically for you under the SOW for your business purposes. Raw assets, strategies, methodologies, templates, and proprietary tools remain our exclusive property.
5.3. Agency Portfolio Right: We retain the right to display work done for you (including screenshots, descriptions) in our portfolio and marketing materials, unless explicitly prohibited in the SOW.

6. Confidentiality
6.1. Both parties agree to keep confidential information (business plans, strategies, data, pricing) shared during the engagement secret, using reasonable care, and only disclose to employees needing to know. This obligation survives termination.
6.2. Exclusions: Information already public, independently developed, or legally required to be disclosed.

7. Performance & Results
7.1. We commit to performing services professionally and diligently, adhering to industry standards.
7.2. No Guarantees: Digital marketing outcomes (e.g., SEO rankings, traffic, leads, sales) depend on complex, ever-changing factors beyond our control (e.g., algorithm changes, market conditions, your product/service quality). We do not guarantee specific results, rankings, or ROI. Success metrics are based on mutual goals set in the SOW.

8. Third-Party Platforms & Tools
8.1. Our services may involve third-party platforms (e.g., Meta, Google, LinkedIn) and tools. You agree to comply with their respective Terms of Service and Privacy Policies. We are not liable for changes to these platforms that affect service delivery or results.

9. Term & Termination
9.1. These Terms remain effective while you use the website or have an active SOW.
9.2. Services: The term for specific services is defined in the SOW. Either party may terminate an SOW with 30 days written notice for convenience, or immediately for material breach (if uncured within 15 days of notice).
9.3. Effects of Termination: Upon termination:
* You pay all fees for work completed and expenses incurred up to the termination date.
* We will deliver completed work up to that point.
* Your license to deliverables (Section 5.2) remains valid if fees are paid.
* Confidentiality obligations continue.

10. Limitation of Liability
10.1. To the maximum extent permitted by law:
* Our total liability arising from these Terms or services is limited to the total fees paid by you under the relevant SOW in the 6 months preceding the claim.
* We are not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages (including lost profits, data, or goodwill), even if advised of the possibility.
* We are not liable for delays or failures due to factors beyond our reasonable control (Force Majeure).

11. Disclaimers
11.1. The website and services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11.2. We do not warrant uninterrupted, error-free, or completely secure website operation or service delivery.

12. Indemnification
You agree to indemnify and hold harmless Social Climate and its team from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from:

• Your breach of these Terms.

• Your use of the services or deliverables.

• Your violation of any law or third-party rights.

• Materials or information you provided to us.

13. Website Use
13.1. You agree not to misuse the website (e.g., hacking, spamming, introducing malware).
13.2. Content on the website (blogs, resources) is for general informational purposes only and does not constitute professional advice.

14. Governing Law & Dispute Resolution
14.1. These Terms are governed by the laws of India.
14.2. Any dispute arising shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad

15. Amendments
We reserve the right to update these Terms at any time. The “Last Updated” date will reflect changes. Continued use of the website or services after changes constitutes acceptance. Material changes to active SOWs will be communicated.

16. Miscellaneous
16.1. Entire Agreement: These Terms, together with any signed SOW/Agreement, constitute the entire agreement between us regarding the subject matter.
16.2. Assignment: You may not assign your rights/obligations without our prior written consent. We may assign with notice.
16.3. Waiver: Failure to enforce a right doesn’t waive that right.
16.4. Severability: If any provision is deemed invalid, the rest remains enforceable.

17. Contact Us
For questions about these Terms or our services:

• Website: https://socialclimate.in

• Email: connect@socialclimate.in

• Address: Ghaziabad