1. Introduction
Social Climate (“we,” “us,” “our,” or “Agency”), operating at https://socialclimate.in, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website (
socialclimate.in), - Engage our digital marketing services,
- Interact with us via email/social media, or
- Apply for a job with us.
By using our services or providing your data, you consent to the practices described herein.
2. Information We Collect
| Category | Examples | Collection Method |
|---|---|---|
| Personal Identifiers | Name, email, phone, business name, job title | Contact forms, service agreements, emails |
| Commercial Data | Services purchased, payment details (handled securely via payment gateways) | Service agreements, invoices |
| Technical Data | IP address, browser type, device info, cookies, analytics (e.g., via Google Analytics) | Website cookies, server logs |
| Marketing/Content Data | Social media handles, ad performance data, content you provide for campaigns | Service delivery, platform integrations |
| Job Application Data | Resume, qualifications, employment history | Careers page/email submissions |
We do NOT collect: Sensitive Personal Data (e.g., biometrics, health, financial secrets, caste, religious beliefs) unless legally required.
3. How We Use Your Information
We use your data lawfully for:
- Service Delivery: Executing digital marketing campaigns, communicating with you.
- Website Operation: Improving user experience, analyzing traffic, security.
- Marketing: Sending relevant updates (with opt-out).
- Legal Compliance: Meeting regulatory obligations (e.g., tax, DPDPA).
- Recruitment: Processing job applications.
4. Legal Basis for Processing (Under DPDPA 2023)
We process your data based on:
- Your consent (e.g., for newsletters),
- Contractual necessity (to deliver services),
- Legitimate interests (e.g., website security, service improvement),
- Legal obligations (e.g., record-keeping).
5. Data Sharing & Disclosure
We may share your data with:
- Service Providers: Payment processors, cloud hosting, analytics tools (e.g., Google), email platforms.
- Platform Partners: Meta/Google/LinkedIn (only with your consent for ad campaigns).
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In case of merger/acquisition.
We require all third parties to respect data confidentiality and comply with DPDPA.
6. International Data Transfers
Data may be transferred/stored outside India (e.g., via Google/Meta). We ensure safeguards (e.g., DPAs, adequacy decisions) per DPDPA.
7. Data Retention
We retain data only as long as necessary:
- Client data: Duration of service + 5 years (legal/tax compliance).
- Job applications: 1 year (unless consent extended).
- Website analytics: 26 months.
8. Your Rights (Under DPDPA 2023)
You have the right to:
- Access/request a copy of your data,
- Correct inaccuracies,
- Delete/erase your data (where permissible),
- Withdraw consent (for consent-based processing),
- Nominate a Consent Manager,
- Grievance redressal via our Data Protection Officer (DPO).
To exercise rights, contact: connect@socialclimate.in
9. Cookies & Tracking Technologies
We use:
- Essential Cookies: For website functionality.
- Analytics Cookies: (e.g., Google Analytics) to understand traffic.
- Marketing Cookies: (e.g., Meta Pixel) only with explicit consent for ad campaigns.
Manage preferences via our Cookie Banner or browser settings.
10. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect their data.
11. Data Security
We implement technical (SSL, encryption) and organizational measures to protect data against breaches, per DPDPA requirements.
12. Links to Third-Party Sites
Our website may contain links (e.g., social media). We are not responsible for their privacy practices.
13. Updates to This Policy
We may update this policy periodically. The “Last Updated” date will reflect changes. Material changes will be notified via email/website notice.
14. Contact Us
For privacy-related inquiries:
Email: connect@socialclimate.in
Address: Ghaziabad